Challenge: CRM is the main marketing strategy that our client use to connect and create trust between their brand and the new moms. As our client decided to outsource their CRM operation; Database Management, CRM Communication Program and CRM Fulfillment, our client need to select the right services provider to take care this CRM operation successfully.
What we do: Working as their CRM partner, we manage and control CRM program with our dedicated team. Our team is able to match all of their requirements.
Result: Extension of contract for six years in consecutive until now.